Van Lingen Towing Inc CA 90505

C

Chloe

A cop scam. They towed my car 2 miles, had it on their lot for 3.5 hours, and charged me $566.50 to get it back. There's a discrepancy on my invoice (see pic attached): it allegedly took 71 minutes to get my car to the lot (it's a 13 minute drive and I watched them leave with my car 15 minutes after arriving, so riddle me that) and they're charging me for 90 minutes. Additionally, my "hooked" time is 35 minutes AFTER the car was allegedly dropped at the lot ("arrived" on the invoice). I called in for clarification and Roxy (a certified see you next Tuesday) said it "doesn't matter" what my invoice says (????), they charge what the tow driver tells them to. She got frustrated when I refused to accept that as an answer and asked, "Do you work for a towing company? You can come down to the office Monday and they'll explain it to you" in an incredibly rude tone and generally spoke down to me the entire call. This company is just more money-grubbing pig-owned thievery. I'll call in to speak to a supervisor on Monday, but I doubt they'll do anything, at which point I'll be taking legal action.

O

Omar Kayyali

I was charged $436 for a 0.2 mile tow. My car was also damaged in the process of them towing my vehicle. They dragged my AWD car onto their flatbed tow truck and broke my rear differential.

B

Bella Montg

terrible people and rude service with no patience, will hang up on you if you take too long to find any information about your car.