Pro Tow, L.L.C. IA 52404

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Adam Burtnett

My daughters car got towed from her apartment lot for a slightly outdated parking sticker and when she called and asked about it they said it will be 500 dollars it wasn't even there for 2 days. would not recommend using them.

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candi kleppe

i called my insurance company for roadside assistance. they referred me to Protow. Their tow operator did so much damage in the 3 1/2 hours he had my vehicle. i arrived home (where my vehicle was towed to find my vehicle half on a flat bed and the rear of my vehicle on the ground. i called the office at protow and told them what was happening, including the the message i got saying my Services were complete , as i am looking at this man struggle to “complete” my service. the office sent someone out to my house . i surveyed the damage to my vehicle (best i could in the dark) and asked for a refund of the tow and asked how these damages were to be taken care of . after calling the business again , i was treated like i had done something wrong. repeatedly told people lie and try to say the tow caused damages that were already there… not one apology or action to rectify this situation. that was over a week agai. DO NOT LET THIS COMPANY TOW your vehicle , they do not back up there business and treat customers like garbage. off to court we will go. in the meantime i’m stuck with a severely damaged vehicle and worries i didn’t have before i let this company tow my vehicle home.

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A O

Towed for snow removal. Don't work with you. Out of theirs hands they said. Had a police report due to being assaulted and it being stolen blood all on the driver's side( so you could tell something had happened). Along with my phone being stolen. Had to pay deductible to get phone to be able to call and find out where my car was. Didn't have the money to get it out instantly. Had to wait until payday. They charge you $50 for sending out a piece of paper. Its over $1500 tongrt out. And to top it all off is the day before Christmas. And they just won't help you out unless you're on the side of the road and you need to spend money, i'm sure they'll be there then.But where are they for the community? Nothing to help anyone out.