Copart - Davenport IA 52748

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aleksey medvedev

Had good experience. Staff were quick and nice. loaded my car and got my title and left all in 10 min. A+

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Kierstyn Buelt

Copart Davenport is a very unprofessional business that I would not recommend to others. I was in a car accident a few months ago that ended with my car being totaled. My insurance had my car sent here while it was being looked over for damage. I had to grab the things from my car quick to have it towed away and forgot my garage door opener. Once I realized (two weeks after), I called to have the car checked. The lady on the phone was very rude and said that it was my fault and that it would take her a long time to go out and look in my car. It took them one week to get back to me, each time I called they said they were looking. Finally, they said they had it and I needed my insurance to release it. This was done in the same day. I called back provided my address and they said they would get it mailed out to me. Weeks go by and I start to wonder where it is at. I called back and the lady told me that it was mailed out but for some reason they do not have a tracking number. Another week goes by and I had still not received it. I call back and they said they do not know where it is "It must have got lost" but states that it never was actually mailed out. Lady said she would call me back.. 4 days go by. I call again, still no idea. They call me later that day to tell me that they do not have it and it likely got thrown away since it was over 30 days and then it is their property. (I called and had my insurance release it within 30 days, so another lie.) The lady told me that the original person who I dealt with is no longer with the company therefor they have no idea what happened. The lady was very rude! At one point she said very loudly "Its my turn to talk!" when I was trying to explain that I had called within 30 days originally and how I was told it was mailed out 2 separate times. She told me their contract is to only keep things for 30 days then it is theirs. It was under 30 days when they deemed this theirs and threw it away. Therefor they breached their own contracts. Rude customer service, untrustworthy, and belittling company and employees.

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Aladdin A

The worse copart branch I ever specially the manager wasn’t respectful at all , I bought a car on Thursday I came to pick up on Friday ,she refused I came back on Monday they charged me the policy is 8 days. She has her own rules. Copart must take care of that. I used to buy from Minneapolis and others copart they are all good and respect customers