Copart - Des Moines IA 50317

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Shayn M

If you pay to have a car delivered don’t expect it to come soon unless you’re a big buyer. Still waiting on mine to be delivered when its been over a week since I paid, and come to find out there’s not even someone assigned to bring it. You’d think for what they charge to ship it would come in a timely manner

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Dan Reints

Drove 2 hours to pick up a car. Called ahead of time to make sure that were open. The woman who answered said that they were open until 5 to pick up. I got there at 4:30 and was told they stopped loading at 4. Drove 2 hours back with no car even though my money was transferred to them… Des Moines CoPart made a grand in buyers fee off me and owes me 4 hours plus fuel!!!

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Jason Beckman

Just became a member and went to bid on my first vehicle. There were no other bids and when I tried to put in my bid it kept refusing to take it and kept putting up $175 after several attempts I figured that it must be the minimum starting bid so even though I was hoping to pay less I begrudgingly clicked on it. Apon looking further into it I found there was no minimum and is no reserve so I called customer support and they said that you have to bid in certain increments and it wouldn't take my bid unless it was one of those amounts. I asked them to retract my bid and they said they could not but connected me to the Des Moines location so I explain the situation to them and they said they would send the issue to the manager who just sent me an email saying that bids are final and they will not help me. I guess this is why they get so many one star reviews. I would think under the circumstances they would allowed me to retract but they clearly do not care about the buyers.