U-Pull-It IA 50313

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Jonathan Freeman

Great experience working with this company, the female who answered my call was polite and professional, they offered me the most for the car compared to the other companies I spoke to, and it even included free pick up. The other plus side was they were able to pick it up same day whereas the other companies were a day or two out. The driver contacted me within 30 mins of my initial call and was at my house within one hour. If I ever have a need to junk a vehicle again ill definitely be returning here.

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Bryan B

I was charged a warranty fee on each of the six items I purchased, all of which were body panels. I was never asked whether I wanted a warranty, and unfortunately I didn’t notice the extra $30 tacked on until after I left the yard.<br><br>I’ve tried contacting the location multiple times to cancel the unwanted warranty and request either a partial refund or store credit, but I haven’t been able to get anyone to respond.<br><br>Bottom line: ALWAYS check your receipt before leaving the yard.<br>It’s very easy to miss this grift if you’re not looking for it.

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Misty Whitlatch

I have went through them several times for parts and to get rid of vehicles with no problems until recent. I went to get rid of my tahoe and the lady on the phone was very nice and told me they could come get it the same day and that the tow truck driver would be calling. Which I knew cause my prior experiences. So then I get a call about 2 hours later from some dude named Chris. He asked me to confirm the address for the vehicle which I did. And then I said well ill see you soon, assuming he was the tow truck driver cause thats how my past experiences went. He said oh your going to assume im gonna come get it, no I just call to confirm the information. Which in the past had never happened, and he was very rude about it. He obviously hates his job. I said well im sorry I was told the next person to call would be the tow truck driver. He said no im not coming to get it, someone else will. Then asked me where the truck was. I said in my yard. He said well you need to push it to the street cause we dont go in people's yards for shit. I said well you dont have to have an attitude, 3 weeks ago when the driver came to pick up my burban he had no problem as long as I gave permission and stayed outside while he hooked up so im sorry if that was wrong but you dont have to be rude about it, but ill make sure its in the street. Then he said well the two truck driver will contact you and just hung up. Which is probably the best thing be could have done cause I was about to be rude right back to him but I was raised better than that. I dont see how he still has a job, if he talks to people like that he needs to go find a new job asap. I guess ill just have to make sure the next time I sell a vehicle to them that I tell em not to have chris call or come to get the vehicle cause he needs to change his attitude or change his employer. Obviously being a tow truck driver is too much for him.