Moody's Wrecker Service GA 30337

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Nakeya Mann

The workers here inflate the cost so they can pocket money. My vehicle was there for 3 days. I called to see how much it would cost to get the car out. The lady said $470. I asked how much more would it be if I picked it up the next day because I wasn't sure if I could make it there before they closed. She said it would be an additional $33. I get there the next afternoon and she says it will be $599. I told her how much I was told the previous day and that I didn't have an extra hundred dollars. She printed out an invoice showing the charges. I told her I didn't have it. She opened the door and whispered "if u can go get cash, I'll take whatever u got". So I went to get cash. When I got back, I gave her the $500 and she gave me a different invoice for $460 but she didn't give me any change. I didn't say anything because I didn't want any trouble getting my car out. Their sign says the cost is $228 plus $33 per day storage fee. Also, my fuel tank was empty AND something is stuck in my fuel tank. I wouldn't doubt if they siphoned the gas out and something broke off in my tank.

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Derek Lipscomb

Rebecca was one of the best operators I've seen! She was on-scene in 20 minutes and was even showing care to my 2006 BMW 325i, regardless of the shape she was already in. Great service all around! You guys are in my phones FAVORITE contacts section. Thank you for your professionalism, speed, care, and respect! Again, Rebecca, you're the best operator on the road in Atlanta!!!

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JRock662

I see why this business has a terrible rating, The most unprofessional and rude people you will ever encounter. Notice how all the reviews are saying the same things. The lady who told me she was the manager had a bad attitude over the phone and in person, not pleasant at all. The owner is just as unprofessional and rude. Staff is untrained, even though it was an accident by a young kid they have working there, he hit my company work truck while still in their lot. Didn't do much damage only scratched it but he clearly hit the car. The owner came out saw the picture of him hitting it and was unprofessional about it. Attitudes are terrible! First review I have ever done in my life, they are black owned business and I’m a black business owner myself running box trucks here in Atlanta so I hate to say anything negative towards any business but they are terrible. I never complained once about the fees or anything, I just wanted to pickup the company vehicle without the attitudes. I wouldn’t recommend using this company. Customer service is not there at all.