Empire City Auto Parts MN

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Big Momma!

After perusing the Internet for a very hard part to find for my 1989, 2-Door Century Buick, Empire City Auto Parts popped-up. I contacted Mr. White, he listened to my issue, and sent photos of the part needed. It was exactly what I had been searching months for. My service was precise, and professional. My product was received at location, undamaged and per tracking. I am a "very satisfied customer" to the point where I called again and ordered another part for my 1989 Century Buick!!! That part, too, was delivered exactly as directed. I have Empire City Auto Parts "bookmarked" for future business. I've had no problems at all. I like the Company. Thank you!

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Kay Dee

Awesome service!!! I have a Range Rover sport and couldn’t locate the part I needed anyway. No other dealership even tried to help. But Jason and Zach at Empire City Auto worked with me and directly with my mechanic for hours and literally days to view pictures, call around and search for this part. The day we finally found the part - Jason and Zach traded pics with my mechanic and I for at least 3 hours straight... in addition to the hours and days leading up to that.. (keep in mind we were looking for a Range Rover part). We finally found it, they delivered and it’s in my car 😀😀😀. The cost was reasonable and the guys were so patient. Asa single woman I definitely love and appreciate these men and Empire City Auto Parts. Everyone in the U.S should give this place a try in all sincerity, they are truly awesome!!! Thank you Jason and Zach 🤗🤗🤗

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Dirk Diggler

Please BEWARE of this fraudulent company. You will be charged an absurd amount of money and get no part. We were quoted $4000 for a pair of headlights, called back 10 minutes later to pay for them and was told they were now $4500. Because we desperately needed the headlight set, we paid the money. Then I was told it would be $200 for shipping costs when it’s is CLEARLY displayed on their website that any purchase over $2000 is FREE shipping! WAIT IT GETS A LOT WORSE!! Now they have had my $4500 for 11 days(promised we would have the parts in 8-10 days), we never received any emails with a receipt or tracking. 11 days had passed and our customer is asking for his car. I called to ask what was going on when I was told that they now want another $500!? I buy parts for vehicles every single day from every vendor there is and have been for many years, I have NEVER heard of raising the price like that after the sale, after the parts should have been delivered! So, had I not called, they would have just never sent this very expensive set of headlights?? They hardly speak English, I’m not sure if there are any headlights to buy now that I’m thinking about it. I’m thinking it may be a scam. They will not return my calls, or send the parts we paid for almost 2 weeks ago. This is a set I have already purchased! Now they want to sell them to the highest bidder, if they even exist!? Wow! Please stay away! I will be posting this review on every social media site and any place else possible in the hope that I can help others from ending up in this situation. Currently the authorities amd our attorneys are looking into it but in the end we just want the parts we bought. That’s too much to ask. If anyone has any questions or comments about our experience with Empire City I would be more then happy to speak with you!!