Loyalty Towing NM 87105

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Elizabet Campos

I wanted to share my positive experience with Loyalty Towing They were absolutely fantastic! <br>I had a situation where my car broke down on the side of the road, and their response time was super quick. They arrived within 30 minutes and handled everything with utmost professionalism.<br>The team was friendly, knowledgeable, and really went above and beyond to make sure I felt supported throughout the entire process. They made a stressful situation much easier to handle. I highly recommend Loyalty Towing to anyone in need of reliable and efficient towing services. They truly exceeded my expectations. Thanks again for your amazing service!

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Helene Ortega

I can’t give it -5 stars, so I guess one will do. They are horrible. Hands down the worst experience I’ve ever had dealing with a tow company.<br>My car (that didn’t even run), was towed from MY residence. The booted and towed me in one day. I was never even able to call them. So I go down there Friday evening, because it shows they’re 24 hour, but they’re really just 9-5. So we came back Monday and the entire staff was just hanging out at the gas station up the road. No urgency. Nothing. What they quoted us was nowhere near what we were told we have to pay initially. I told them to just keep it. I was followed the entire time I was there, like I was gonna do something sus. I DO NOT RECOMMEND, and if your car was ever towed by them, I am so so sorry.

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Melissa Warren

My insurance assigned them to my claim to get my car out of sand that my mother drove with my two kids. They had trouble finding her, but instead of CALLING HER FOR DIRECTIONS, they cancelled and left them out there longer. And when I spoke to the manager or dispatcher that i gave my mom's phone number to, so the driver could get directions from her, he said the insurance company cancelled, which is not what happened. No concern or anything. But I guess it's easy to just let another towing company do it when it's too hard. Will never be using them by choice. You're "just" a towing company, but you also are the help people need when they and their children are STRANDED in the heat.