HP Used Auto Parts CA 90255

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Jennifer

Cleanest parts place I've ever seen. Lots of parking.. they're even open on Saturday 8-3 and 8-5 Monday through Friday.<br><br>I needed that plastic frame that goes around your radio on the dashboard. Ricardo helped me find the exact one I needed...... Even though they all look the same There are a lot of options on those things <br><br>They have a huge waiting room with a TV and a soda machine.<br><br>They have the longest pothos hanging from the ceiling it's gorgeous.. if the plants are that happy there it has to be a good place <br><br>I'm very satisfied with the service and I will be back

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Alexander R

Great costume service!!!! Bought a transmission for a nissan altima 2001

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milton guinses

I have been coming to this place for over 15 years, I recently went to Hp to get a rear end for my 2005 chevy avalanche, spoke to the owner Rick as always and he said he had a perfect one with low miles, I asked him did he have a mechanic and he said yes, he charged me $700.00 $500 for rear end and $200 for the labor, I get a call the next day by rick and he states the mechanic said my driveshaft was damaged also and the mechanic said he would rebuild it for $250 (total $950.00 now) I fo to pay for work and get taken to the mechanic and ask to see my old parts.. The mechanic jose says to me oh no i just replaced the gears to the rear end that was it Because it was better to do then to replace the whole rear end (i paid for a complete rear end replacement to have it repaired would have only cost me $400 total but my mechanic said the lft axle was starting to go out as well so it would be cheaper to get complete rear end) i also ask the mechanic where was the parts to my driveshaft and he said oh i sent it out to be fixed) Rick closes at 5 and i got to the shop by 4:30 and rick does not get there until 9pm, I call my mechanic in the morning and he tells me to bring it in (they open at 7am) they take down the driveshaft which Rick said was in need of repairs by the mechankc and saw no work down on shaft.. No U joints or bolts replaced nothing and showed me.. When Rick gets to shop i tell him what happened and at first he denied it saying no he did put the rear end on, after i told him what the mechanic said and told him he showed me the parts he said he would call me right back... 5 mins later he call and says your right he did just replace the parts but the driveshaft was damaged, i asked rick did you go to the shop to see for yourself? He said no.. I told him i took it back to the shop and put it on the rack, i told him then why i wanted the complete rear end that i paid for and that he overcharged me, at least $400.. He told me to come back when I'm free and he would have the mechanic put the rear end on that i orginally bought.. I asked him that's not fair why did you not call me to tell me that the mechanic was rebuilding my rear end and not replacing it.. But yet you could call me to twll me the mechanic said my drivetrain needed to be fixed? He had no answer for me and i told him i did not want that mechanic touching my truck again. He lost a great customer. Please be warned ..