Alberto's Towing CA 92843

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Emily Raissdana

Quick service after waiting hours for AAA they didn’t have a truck big enough to tow my f350 but Alberto’s towing handled it quickly and professionally. Would use them again.

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Sil

17 minutes ago<br>New<br>On 9/24/25 approximately 1:15-1:20pm in the mobile Home Country Club, the tow truck was going to tow my 4Runner WITH MY 5 YEAR OLD INSIDE, VEHICLE ON and MY WINDOWS WERE DOWN.<br>I left the truck parked outside because I needed to take one of our vehicles outside to park in the street, as I parked my truck over I noticed the young man driving the tow staring at me, leaving my truck parked in front of our mobile home.<br>I didn’t take more than 30sec to start moving the cars when the tow truck was already with the metal part to town under my truck. I told him he was going to tow with my son inside.<br>The young man NEVER apologized, rather backed up to check if my son was really inside.<br><br>I understand you’re a business, but I would recommend for future tows, to inspect the situation and perhaps check if there’s a person inside, SPECIALLY A MINOR, to prevent any legal issues.

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Leonard Shi

The towing service is overpriced compared to other LA regions. I was from the east, it cost no more than 200 dollars. What kind of “gold” service would cost over 500 dollars??? And they treat people badly, and lock people out of the yard out of sun, only allowing people to give document through gaps between fences. I would suggest this business to adjust the price, be kind to people.<br><br>In response to the Owner's message:<br>I understand the importance of following parking rules, and I’m not denying that my car was towed. I paid the fee and took responsibility. But I was a paying customer at the restaurant, had lunch 20 minutes ago. After the tow, I spoke to the restaurant manager, who said he never requested the tow. That raises real questions about whether the action was even lawful.<br><br>What really upset me, though, wasn’t just the cost—it was how people were treated. I was with an elderly couple, both over 80 years old. We were left outside in the heat for over 20 minutes, and the gentleman clearly showed signs of heat stress. I had to pretend I had diabetes just to get a bottle of water for them. When I tried to enter the office, your staff chased me out and even threatened to call the police for trespassing. That’s simply inhumane.<br><br>I’m not here to argue about the law. I already accepted the consequence and paid over $500, which is far more than what towing costs in many other parts of LA. But the way your staff treated us—especially elderly people in distress—was deeply disappointing. Everyone deserves basic decency, regardless of the situation.<br><br>I sincerely hope your business can reflect on this and consider treating people with more kindness and respect in the future.