University Towing and Road Service CA

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Jenny Chen

Enrique was reliable and responsible tow driver. I delegated freeing my car from a stuck curb situation to him, and he carefully loaded my car onto dollies, made sure there was no additional damage, and recorded the whole process. I would love to go to him again. The process costed $235. For comparison, another towing company gave me a quote of $750 for the same job. Very happy with the results.

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Valeria Cuba

Enrique was so nice! I had been waiting for AAA for 4 hours when I got in touch with Enrique. He came out to help me start my car and tried various things to get it started. Although my car was not able to start and had to tow it, Enrique provided outmost care, service, and kindness. Highly recommend them! Thank you, Enrique.

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Ben Wiebracht

Enrique was a godsend today. I had a dead battery after leaving a dome light on in the car. I have roadside assistance with Geico, so I started by calling them. About half an hour later, a tow truck from Ed's Towing showed up. The driver tried to jump the car, but after a couple attempts he wasn't successful, and apparently had to go to another job, because he said I'd have to call Geico again to send someone else out. I did, but there were no more Geico-partnered towers in my area, so Geico said to just find my own and they'd reimburse me. Enter University Towing. They were the first non-sponsored result on Google, so I gave them a ring. Enrique instantly picked up, took a note or two, and said he'd be there in 25 minutes. He was. Unlike the previous driver, I got the impression from the beginning that his priority was not to just make an attempt, but to actually get me home, whatever that took. The battery was very dead, but by trying a couple different techniques, with a couple different jump-starting packs (whatever those are called) he got it going in about five minutes. It was a very different experience between Ed's and University Towing -- a big company following a certain protocol, and a family owned business that clearly took pride in its work and took responsibility for the customer's wellbeing. Also, I'll note that Enrique's charge of $120 seemed very modest for an hour job (including drive time to and from). He could easily have charged more, especially since he knew I was going to be reimbursed by Geico and would have accepted whatever he felt like quoting. It takes integrity to stick to one's real prices when there's an easy opportunity to upcharge. All in all, fantastic experience!