Vinny's Towing and Recovery MD 21701

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Madeline Zayas

Had a flat tire and car wouldn't start. After making a few calls, I was referred to Vinny's. I called, and the office staff was very nice and got me into their system to have a tech come out. The tech arrived a few hours later, and got my car to start back up (with a neat portable jump starter kit) and then found that my flat tire's valve is bad and was causing air to leak. They put air in the tire so I could quickly run an important errand and get back home. The cost for the trip out to me, the tire, and jump start all came out to a total of $135, and was able to pay via card. Great experience all around, and will definitely recommend them to others for roadside assistance. Thanks for saving the day, everyone!

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Richard Johnson

SCAMMERS!!!!!!!!!! Worst towing & repair experience—overcharged for “diagnostics” and treated poorly<br><br>Charged $1,470 for basic diagnostics after a $3,000+ repair quote; blocked access to personal items, called police, and delayed release of the truck—never again.<br><br>This was the worst experience I’ve had with a towing/repair shop. They first quoted us over $3,000 for repairs, so we decided to tow the truck elsewhere. We were told we’d only owe about $200 for diagnostics—which we accepted. Our tow arrived at 5:10 p.m., but the shop said they were closed and refused to release the truck until the next day. They also wouldn’t let our driver retrieve his personal belongings and even called the police when we asked. When we finally picked up the truck the next day, they charged $1,470 for “diagnostics” only—no repairs performed. In my opinion, this felt like a bait-and-switch: inconsistent pricing, poor communication, and unprofessional treatment. I would not recommend bringing your truck here.

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El Loko

Made one call, send some pictures of my load out and there where very responsive, Dustin was on site, responsible, very nice person not Whinnie like most wrecker operator are and not wasting one minute, couldn't pay in full because my card didn't go thru but no worries we got you!!