Langley Recycling Inc. MO 64129

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Rachael Hinote

Great customer service ; however what about the scrappers that are peddlers and on foot... No tag, no buy , kinda maken it hard for anyone who is trying to get by and on foot. What has America came to. Great scrapper but kcpd needs to lax on the scrap yards and the people who are actually working and not stealing stereotypes are not cool. Thanks for your help!!!

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Wildman Guns And Hunting

I came in to scrap several hundred pounds of #1 bare copper today. I got in line with 2 vehicles in front of me. I sat for quite some time to become 1st in line. The people parked behind me began to get in line with a cart which didn’t make much sense to me being parked behind me but whatever. We got a cart and put an empty bucket to hold our spot in line. A worker comes out takes pictures of licenses ( look at that you’ll be mad I left )and I tell him I’m about to leave I’d been there some time if the line doesn’t speed up I usually go to Lees summit and there process is 100% faster. He says I’ve only heard bad things. But $ talks so I went with Langley. Next thing you know several workers appear including the guy that took the pic. The cart in front of ours moves to scale and my employee and I immediately rush out and start putting buckets of wire on our cart next in line. With just a few more buckets to put on cart he kicks us out of line because all the buckets weren’t loaded on cart ( I kept in truck till last minute because of the crowd, it was rough) and we both were moving quickly as possible. The guy behind us was even shocked having a handful of noting to scrap like everyone in front of us and behind him….. You need a different system. You should pull up to the front and be helped not have people cutting from behind you or walking in off the street line with carts that makes no sense and neither did the guy operating scales pulling us out of line.

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jeremy Carr

I went to a competitor in Lee's Summit on a Saturday morning and was treated horribly by the office staff before conducting business with them. So, I called Langley, explained what I had and the documents proving ownership and info if needed of contact person, since the scrap I had is only purchased from municipal government agencies, and I had bought q huge lot at auction. The lady on the phone was very helpful and pleasant and clearly explained exactly what was required from me. Upon my arrival, they were really, really busy but an employee approached us, asked what we had, I told him and he told me where to go. Once in the correct line, another employee asked what I had, I told him and also told him that I had no clue as to what I'm doing exactly. He clearly explained the process, told me how to sort my metals by type and what's considered clean and dirty for maximum payout. I had no clue lol. The weigh in was simple, all of those employees were friendly, the payment process was simple and easy.<br><br>I was completely blown away by the customer service they give considering my earlier visit to a competitor and my assumption of what to expect from a scrap recycling place.<br><br>I highly recommend if you're an individual or business and are looking for a place, look no further, GO HERE, USE THEM, BEST PLACE IN KANSAS CITY, MISSOURI.