Auto Parts of Shelby NC 28152

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Priscilla Castillo

Every time we call here, they aren't very friendly. Whoever it is who answers the phone lacks basic communication skills like "you're welcome" and "thank you". I guess they don't realize that customer service can make or break a business.

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Jessica Lyle

If you order a rear axle be prepared that's all you will get. The brake lines was bent ,sensor wiring was cut right before plug no rotors no sway bar just bent brake strouds and bare rearend

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Sie Lee

Called asking for a part they had listed online. Guy gave me a straight up attitude saying I don't want it because it needs fiber glass work, which I'm ok with. I told him I'm still interested then he says he doesn't have it and it's damaged pretty good. Picture online shows it's fine other than some sun fade. I told him I'm still interested and he says I'm not listening that it's damaged and he doesn't have it anymore. Then why are you telling me I don't want it, it's damaged and it's listed for sale on their site? Straight waste of time and super rude. Definitely not dealing with them again. I was planning to spend a good amount with them too. Had my truck ready to go pick up a few parts from them but oh well.