Zack's Towing LLC NC 28642

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Laken Wagoner

This company seems to have mostly good reviews on here but here is a little of my families experience with them.. These people are very rude and have zero sympathy for anyone! My mother was in a car accident and they wouldn't allow me or my father to get any of her belongings out of her car without payment first by belongings I mean wallet with insurance card ID etc and cell phone. They also told my father she had to be the one to get her belongings mind you she was in ICU with 26 broken bones! Seems to me that this company is just money hungry! Mind you the company my father worked for 30 years closed down so he had been out of work, 2 weeks before my mother's accident my husband had a horrible accident and almost cut his pinky off while working and we were having to drive back and forth to winston to be with my mother in ICU and take care of my husband and son it wasn't like we had just extra money laying around at that very moment.. I even called the local sheriffs department and talked with several of them and they even said they didn't understand why they were acting in such way. Also my mother left a review on here as well and they replied with an absolute lie saying "she was drunk or high and left the scene of an accident at McDonald's" but sounds to me as if they have memory issues or a substance problem she was no where around McDonald's i will add a photo for proof. But even if it were true they could face legal consequences for sharing such information.. We wasn't asking for "hand outs" we were asking for grace. How they responded to my mother's review shows their true colors and speaks volumes.<br><br>***Edit to Review****<br><br>Once again this company is lying about the events of what lead up to my mother's accident! Like I mentioned above they can face legal consequences if it were true! And this speaks major volumes, I guess they can't handle a bad review.....

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Keith Crist

Had a blow out in my stinger car hauler. Couldn’t find anyone to change a 19.5 tire. Zacks came through. I recommend these guys

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irisance

I called this business all the way from Pennsylvania in panic because my dad’s car had stopped near where they’re located. It was Friday night and everything was closed the next day as it was a weekend. Not only did Zack make sure my dad’s car was safe in a shop, he made sure the shop would open for my dad, and he took him to a hotel nearby. I cannot fully express my gratitude and the peace of mind Zack gave me. A wonderful service provided by a kind, respectful man!