S & R Towing Inc. - Valley Center CA 92082

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IT Creations

This is an absolutely terrible towing company. Every interaction I’ve had with them has been frustrating from start to finish. They are consistently late — not just a few minutes, but often leaving you stranded for hours with little to no communication. When you try to call for an update, the staff comes off as annoyed, dismissive, and completely uninterested in helping you understand what’s going on.<br><br>And once the trucks finally show up, it somehow gets worse. The drivers I’ve encountered have been rude, unprofessional, and act like you’re inconveniencing them by needing assistance — which is literally their job. There’s no courtesy, no respect, and certainly no sense of urgency.<br><br>I’ve dealt with towing companies before, and these guys stand out in the worst possible way. Poor service, poor communication, and zero customer care. I will go out of my way to avoid using them ever again, and I strongly suggest others do the same

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Fumi Matsubara

I recently had my vehicle towed with a help by Michael Garcia (#352). Michael was a kind soul and a true gentleman. He treated my family with utmost respect. He first got us to a better place to transfer our belongings and waited to make sure my family's ride showed up. Michael and I had a great conversation about life, and he was an angel in a moment of stress. Thank you, Michael, for your exceptional service!

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Sierra Teemsma

We all know needing an unexpected tow can really ruin your day... but that's not the case with S&R Towing!<br><br>They were prompt, professional and genuinely caring. Service tech John was incredibly empathetic and helpful in getting my car to an auto mechanic. He arrived quickly with a helpful attitude and had my car on the road in no time. He knew exactly what to do and left me feeling my car was in good hands.<br><br>I highly recommend this company to anyone needing a tow, they're a game changer!