Copart - Lincoln NE 68366

L

Leonard Hernoud

We did do business with them. The local management was sketch at best always. We once towed a vehicle into their lot, which the entry way was clogged with other vehicles, consequently we clipped a pole used to protect their lot gate. They would not share any video footage they claim to have, but our driver admitted to us that it had happened. Copart wanted us to give them our insurance so they could charge us $8k to fix it. We sent our own concrete guy to fix. The concrete person noted that this pole had been knocked over several times and most likely had been straightened in the ground with a front end loader. The broken concrete was removed from the sonnet tube, and the pole reset. Problem fixed better then it was. But of course since we did not follow their scam we are no longer allowed on their lot at this time. No real loss to us as they do not pay a fair price to towers. Great example of a corporation not being honest or fair. They do damage the vehicles on their lot the way they move them around with that front end loader. But hey its a wrecked/salvaged car who cares right? Im sure the buyer cares.

H

Hamid Popal

I rather give them 0 reviews based on their service.<br>It’s been more than a hour I’m waiting for truck to be dropped off to the parking lot but no luck. The loader came asked me for help with a cocky attitude I told him I’m waiting for my truck here. He said he’ll bring it here and I waited another 15 minutes and still no show up. Finally I decided to go to the office and found the same guy staying in the office taking his sweet time. After he saw me inside the office said your truck is gonna be the next. But when ???? When you gonna drop off my truck buddy ? Finally 10 minutes later my truck got dropped off to the pickup area.<br>This is the main reason I don’t shop here often. The managment need to fix this problem and respect people’s time.

D

David Yukhimchuk

To start off this is a really busy hub, the yard is very busy and one of bigger one I have seen but in my experience they looked understaffed.I haven’t experienced the customer service from the office but the yard guys went beyond my expectations. I was picking up a car and they were really backed up. There was a gentleman that was on his lunch break kindly drove the vehicle I was picking up to speed up the process. If you’re understanding and nice to the yard guys you get the same treatment back.