Texas Disposal Systems Landfill TX 78610

M

Mark Davila

ZERO accountability. My trash has been on the curb since Sunday night. They pickup on Mondays. They drove right by ours and did the rest of the street. My retired neighbor saw them and even told us the truck number. Wife called and they said they’d come out. I get home today and the trash is still there. It’s Wednesday evening now. I called they lied and said driver has tried and we didn’t have it out there by 8am. I told her it’s been out there since Sunday night. Then another excuse I called her on and then she said it would probably be picked up tomorrow, AT THE LATEST FRIDAY. Just apologize and have someone come out, don’t ask a driver TELL A DRIVER TO go out and make it right. Specifically the one who missed it NO EXCUSES. The military way. OWN IT DONT MAKE EXCUSES, JUST FIX IT. FRIDAY?????? An entire week to fix something that was CLEARLY missed, and then lied about why it wasn’t picked up WITH A WITNESS??? Sad!

L

Lisa Hernandez

Yeah, so I give TDS 1 star bc I have had issues with my green waste being picked up including yesterday 1-14-26.<br>This is the 2nd time this has happened. I was home and saw that trash truck coming down my street. Why those workers didn't pickup my green waste is beyond me. We have a bunch of leaves in our containers. According to the CSR I talked to yesterday to report the issue stated they missed my containers and I would need to allow 24 to 48 hours for those workers to come around and get my green waste. So I have to wait 2 days when they could have just picked it up the day of. Its ridiculous! If they missed it then hey offer to come pick it up next day reason why they messed up! So I asked the CSR at the end of our conversation yesterday how we could avoid this she gave me a generic answer. All I can say. These people need to do better. We pay for this service so follow through and do your job right! 5 stars to the CSR who helped me and called me back with a response.

C

Celeste Oliver

My payment was made and trash was left. I live in a rural area and now the dogs will be after the large amount passed by. The system should have been updated and they should not have just passed by my trash barrel. a $35 charge for them to return when that is not my fault is ridiculous! Especially before the freeze! Beyond disappointed and rude customer service.