JDM Motor Import Inc. CA 90806

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Jeff Tschida

Baught 2 trannys both junk.wouldn’t pay for return shipping because I didn’t buy on eBay. Refunded 2000 out of 2600 , changed me 600 return shipping but never picked up tranny so screwed me out of 600$. Never again ( buyer beware they suck)

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GevorkB90

Highly recommend!! I waited to drive over 1k miles to leave a review. The transmission I purchased for Evo 9 MR is outstanding!! Every gear shifts smoothly I've driven it on freeway and streets with zero issues. These are genuine Japanese imports and they offer free local shipping and the BEST prices around. Gabriel helped me over the phone, extremely awesome people and great place to buy your JDM needs!! Super satisfied!!<br>Thank you guys so much!!

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Tomas Morgan

Summary: Ordered a motor and transmission. the motor was great, the transmission was defective. JDM LB agreed to take back the transmission and cover shipping if I ordered a new transmission from them. then they went back on their word, refunded me 70% of what I paid, and made me dispose of the transmission myself. Customer service was friendly enough, but literally every time I tried to call and talk to someone, they asked me “Can you call back in 15 minutes?”, making the process take 10x longer than it should have.<br><br>Full review: I ordered a k24a motor and transmission, and the motor was great. The transmission, however, was throwing a code. my mechanic worked with their service technicians who verified that the transmission was in fact faulty. They told me that they require the customer to pay for return shipping in the case of a bad component, but since i was purchasing another transmission from them they reluctantly agreed to cover return shipping.<br><br>I order a new transmission for $895, and waited a little over a week. I called back because I hadn’t heard anything, and they told me (after I called THEM) that they actually didn’t have another transmission to send me. They refunded me the cost of that transmission and told me they would still cover return shipping.<br><br>After I found a quality transmission elsewhere, they decided that they didn’t actually want the transmission back, but told me they would still be charging $200 for return shipping, and told me that I would have to dispose of the old transmission myself.<br><br>Overall, I would avoid these guys. there are a dozen JDM distributors in California, and the process of working with the Long Beach location felt like they didn’t really care about the customer, they nickel and dimed me at every turn, and then the communication was horrible. I had to repeat myself every time I called, and nobody seemed to know what was going on, especially after things went sideways.