Howard's Towing and Recovery, LLC PA 15207

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Catherine Kolos

An employee from Howard tried to illegally tow my permitted car from my lot tonight because he claimed he didn’t see my permit. It was displayed in my console according to my lease and according to the posted signage, but this employee and his girlfriend continued to shake me down for $100 to unhook my car because “they had already done work.” The girlfriend continued to add that “she couldn’t put gas in her car” and had to make money somehow. Even when presented with the permit in the permitted lot, they threatened to tow it anyway and force me to pay the full price at the impound lot. They would not release my car from their vehicle until my payment was processed. I should have called the police right there but felt scared and threatened, outnumbered in my parking lot at 3am.<br><br>When I called all the phone numbers for Howard Towing, I received an automated voicemail to a random cell phone.<br>This company does not do due diligence and seems to condone their employees extorting people to unhook their vehicles. Horrifying.

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Sam Schmidt

Inexpensive, responsive and straightforward tow company. They were fast, easy to communicate with and set my car up exactly where I asked.

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Dinesh Reddy

Terrible Customer Service and Unfair Charges<br>My car was towed on Saturday night, and when I located it, I tried calling Howard's Towing repeatedly on Sunday, Monday (Memorial Day). Despite multiple attempts, no one answered the phone.<br>Tuesday I tried them in the morning on that day also they have not answered my calls, then I tried calling 911 and got a different towing company number that is Travis Towing and I called them on tuesday they answered the call and said we don't have your vehicle.<br>I then drove to their address Howard's<br>Towing, waited for nearly 40 minutes before an employee finally showed up. He was incredibly rude and unprofessional. He refused to listen to anything I tried to explain about my attempts to contact them and got charged for both Sunday and Monday, even though I couldn't reach them to retrieve my car. His behavior was completely unacceptable – harsh, uncooperative, and clearly lacking any understanding of how to handle customers. This company demonstrates a shocking disregard for their customers and operates with incredibly very poor service.<br><br>Avoid if possible.