Bailey's Towing & Recovery Inc AR 72104

K

Kathryn Bass

Claimed to be unable and unwilling to pull a car literally a couple of feet. If they can only work with completely dry asphalt on a bright sunny day they may be in the wrong business. Called a new guy from Bryant this morning. The road conditions last night were far better last night than today due to more traffic, and it didn't take 15 min to get me on the road. The guy who came out today was great. He used technical thinking skills and pulled up in front of me to use a cable to pull me 3 or 4 feet. The local wrecker may be a 2wd according to the guy from this company but it should have plenty of horse power and tires for any terrain. They might need more training. Last night I was trying to move over, and due to snow coverage, misjudged the edge of the road I was completely unfamiliar with. I wasn't in a wreck; I just needed to get back on the road.

M

Means Means

Customer Service very rude said she didn’t have and wouldn’t send anyone to tow my vehicle. Asked me to keep calling and there was never a tow truck available. She kept hanging up in my face. I’ve never had any problems before getting a tow truck, like c’mon now. However Malvern Tow and Recovery jumped in with no problems told me and I got it towed, without all the extra nonsense.

D

Dianne Harris

Bailey’s was quick and professional. They came when they said they would! Two other services didn’t… The owner even brought us a couple of cold bottled waters, and sat us in the air conditioned cab while he loaded the auto, it was a 100 degrees out. He even offered to drop us at our rental place! Above and beyond is what you get when dealing with Bailey’s towing and recovery!