Safety First Wrecker Service MI 48838

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Nathan Baldwin

Don't call these people. They're incompetent and don't listen to details. I told them the details of truck 3 times, was given price $700. I agreed, waited 20 minutes for text to pay and had to call back. I was told it was going to be $936 because they forgot about the 300lb welder in back of truck. I asked why matters as I told them the weight of truck in first conversation and that there was a welder in back of truck. She told me because of the weight, when I told her I told her the truck weight was 10,000 pounds, with a welder in it. She was rude. I told her to send the message so I could pay and was told a guy would be there in under a hour. 1 hour 20 minutes go by and I call back, and was told guy had to go to another call and that he would be there in 30 minutes. Waited another hour, I call again and get told 20 minutes he's on his way. Another 35 minutes and truck shows up and it's a different company from 2 hours away. Get truck loaded and they take back roads the whole trip (was supposed to be 1 hour 50 minutes) turned in to just over 4 hours at 35 mph because the highways are bad. I've never traveled a highway that's worse then untouched back roads. Worst wrecker service I have ever dealt with. These people are awful and rude when you call back to find out why they're screwing you over on money and time, about 7 hours. Call someone else you will be glad to not deal with this.

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Margaret Smith

I was 138 miles away from my final destination. My total trip was 2500 miles. I called AAA and it was not long before Dan came. He came in early so I did not have to wait for hours. I really appreciate that. I enjoyed my ride with our interesting conversation. I could not have asked for better service. Thank you.

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Corie Monahan

Absolutely thrilled with the service Dan provided! Even in the middle of the night, he was polite, curious, and professional throughout the entire process. He was incredibly kind, and worked quickly without sacrificing quality. It’s rare to find someone so dedicated and friendly at such an odd hour. Highly recommend Dan for anyone needing reliable and thoughtful car service! Five stars all the way!