Quick Tow TX 78738

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L Sal

I called QUICK TOW LLC early in the morning, around 6:17 AM, using their 24-hour number. The person who answered sounded like he was half asleep. I even asked if I should call back later, but he said, “No.” I explained clearly that I needed a tow for my car and specifically did NOT want a flatbed, as I’ve towed this car before and know it requires a dolly to be towed safely.<br><br>He told me the driver wouldn’t be in until around 6:30 or so, but assured me they’ve hauled Ferraris and other exotic cars before and knew what to do. So, I trusted him and waited.<br><br>At about 7:15 AM, I received a text saying they were 15 minutes away, and true to their word, they showed up on time — with a flatbed. The driver himself was very professional and polite. I explained my concerns again and told him I’ve had this exact issue before where flatbeds couldn’t tow the car without damage.<br><br>The driver worked to line up the car, but after checking, he came over and said the spoiler would definitely hit. At that point, I asked him not to tow it. He was understanding, apologized, and even suggested a few other companies that might be able to help.<br><br>The frustrating part is that the driver wasn’t told that I needed a dolly. When he called the office, the same gentleman — now fully awake — admitted they don’t even have trucks with dollies.<br><br>This was a complete waste of time and easily avoidable. If the person who answered my call had actually listened when I explained my needs, we wouldn’t have gone through this whole mess.<br><br>The driver gets five stars for professionalism, but the communication and dispatch side of QUICK TOW LLC really dropped the ball here.

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Julie D

Great service and reasonable pricing! Mando picked up my SUV quickly and provided details and pictures when he picked up and dropped off my car at the dealership. I highly recommend Quick Tow!

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Jamie Snell

I had the best experience with Quick Tow. Despite being told 24-48hrs by several companies they were out in 30 minutes!!! Michael was very pleasant, understanding, and patient. Although I hope to never be in need again if I am I would definitely use them again.