Auto Tech of Arcola IL 61910

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Kara McConkey

This tech was out sourced as a third party. Told me he could be there in 2 hours and then when he was suppose to arrive he didn’t show up. I called after waiting 30 more minutes. He sounded drunk and told me he would have his driver call me back and never did. I called the office and they then told me he was having difficulties with his lights and wouldn’t be coming. I’m not sure why he couldn’t tell me that when I called and had me wait with my 11 year old in cold temperatures and darkness (was 7:00pm) outside for over 30 minutes. Wouldn’t recommend

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De S

Excellent service. My dad got stranded on a long trip, truck broke down. auto tech of arcola was able to get out there, pick him & his truck up and take him home 2 hrs away. Paul was super responsive and I couldn't appreciate their team any more. God bless you guys and thanks for everything! You truly saved the day

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Kinyetta Nance

They were dispatched by Mitsubishi for my tow at 8:00am. Had me waiting up to 5 hours while updating they’ll be to the location in 60, 30, 20 mins. And still nothing. If they couldn’t fulfill the job they should have declined the dispatch. I ended up canceling and went with one of the big guys. Was cheaper and they were to the location in a little over an hour. Guy on the phone was professional, they just drained my day.