Rapid Recovery MN 55117

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Mekenzie Miller

Had to pick up my boyfriend’s car earlier in the week. Our friends gave us a day pass to park at their place, and we didn’t know it ended at 9. Came to the parking lot at 10, only an hour late, and the car was gone. It was $360 cash ONLY to pick up, and they had no atm there. When we pulled up, there was a guy who was about to close their garage. We simply wanted to ask him where the entrance was, and he hurried to slam the garage shut and wouldn’t talk to us or the other two people there. When we got inside, he was in the back SCREAMING and CUSSING nonstop. The lady who was helping us giggled and said sorry, he clearly doesn’t have any manners. The whole thing was sketchy, the whole place and people were sketchy, and it’s clearly a way to eat up peoples money. It may be borderline “legal”, but I don’t know how they live happily doing people dirty every day and not feeling bad about it.

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Help One Another

Check your vehicle for damage before signing your receipt at their impound lot! Insist on a test drive to check your transmission and drive train. Be advised that if you sign your receipt you are signing a damage waiver meaning if they damaged your vehicle by improper towing or storing it they can not be held responsible for any damage they cause. Read the fine print. I was stone walled when explaining this issue. Luckily I was able to do a short drive without asking but the next person to try this may not be so lucky. One person in the office gave some acknowledgement of this issue as did the manager in the lot, thus two stars as opposed to one. Maybe three stars? My car was undamaged.

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Chuck Holloway

Got my car towed, and they demanded $360 “cash-only” which is illegal. I will be filing a complaint with the city and state. I encourage everyone else who has had to deal with these unprofessional and inhumane business to do the same. I hope they go out of business! It’s very clear based on previous court hearings and other reviews, that this place is no stranger to controversy.