Trusted Towing & Recovery, LLC VA 23237

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Devon Dudley

Love a company that works with you and communicates, this company monitors my apartment complex, I received a notice I had a violation. No problem with this company! I sent a message, got a response in less than 5 minutes with a work around so I don’t have to go to sleep worrying if my vehicle was going to be towed. Communication goes a long way. Huge shoutout to Trusted Towing for being understanding and people first. If you ever need their services, don’t hesitate to spend money with honest people.

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Nathan Hamlin

Absolutely awful! This company was hired by an apartment complex MAA pavilion, and they do not follow the state laws of Virginia.<br><br>By state law a tow company is required to give a 48 hour written notice upon towing a car for an expired inspection or registration. It’s shall also notify the complex manager of such. They did not do either of those two required laws and towed a car that had expired tags by 7 days (btw waiting on the DMV to send the new stickers) upon finding out the car was towed, we showed the laws to the company and the employee argued that chesterfield can make up their own laws about towing (which is a bold face lie and they can not created conflicting information issued by the state) The kicker to this situation is his own tow truck had expired tags and was also waiting on his stickers from the DMV.<br><br>This is not the first issue or complaint about this company doing business this was and I’m sure it won’t be the last.<br><br>Stay clear of this company that does not follow the state laws and regulations put in place to protect the people of the state from issues like this very one.

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Chance Jones

Trusted towing & recovery LLC came through with no worries at all. Price was great and communication was excellent. Highly recommend.