Toucan Auto Center MA 02143

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Andy Crepeau

I cannot provide enough praise for Gustavo and his colleagues at Toucan Auto Center. They made a terrible experience (a car accident) so much better with their customer service, attention to detail, and quality workmanship.<br><br>I selected Toucan somewhat blindly when their name was provided by my insurance company on a list of local service centers. I couldn’t have luckier in choosing them to repair my car. Gustavo reached out almost immediately to schedule my appointment. He was friendly and accommodating. I was able to drop off my car the same evening after regular business hours. Gustavo also provided consistent updates (via text, email, and phone calls) about my car’s progress. I even inquired about having some other minor damage (not related to accident) taken care of at the concurrently and was provided with a prompt quote. I didn’t end up having the additional repairs done, but I was completely floored when I picked up my car and saw that they’d done the work anyway — AT NO CHARGE!<br><br>I was beyond satisfied with the level of work and care from Toucan Auto Service. My car is ten years old but it felt like getting behind the wheel of a brand new one. Thank you, Gustavo and team!

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Eric Lopez

To have such a wonderful shop in the neighborhood is a godsend. From start to finish, everything was clear. They took information from my insurance in a flash and processed the additional needs for my claim with me step by step. Our car looks brand new and the small touches of cleaning the wheels and car is truly a gift. Thank you!

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Christine Anderson

This well-managed shop, recommended by my insurer, went above and beyond to repair a damaged radiator in my KIA in a timely manner. Their prices aligned with other estimates I had obtained. The car was spotlessly cleaned, inside and out, when the job was completed. The staff was friendly as well as professional. I am more than satisfied.