Superior Care Auto Center NY 11232

D

Dexter Buell

Having been a customer for more than 20 years I was puzzled about why they kept recommending a tune-up (new plugs etc.) when their records clearly show that the service was performed at about 40K miles. Every time I go in I have to remind them. "Oh, the computer just automatically pops it up."<br><br>Then, this time round they told me the serpentine belt needed replacing because it was aging and cracked. They quoted me about $270 for this service. Don't they know about YouTube?! I suspected this was an easy fix so I told them to wait and then watched a quick how-to. It turns out this is a 2-minute job requiring a 16mm wrench and an allen key.<br><br>I no longer believe they have my best interests as a long-time customer at heart. I will not be returning.

T

Timothy Briner

I’ve been coming here for about six years now. I’ve lived in NY for 25 years and always felt nervous about taking my car in to a mechanic. From the first time I dropped it off at Superior I felt assured I was getting solid service and honest feedback.<br><br>They are clear and concise. Family run business. They are friendly and welcoming but down to business. I always recommend them to people in the neighborhood. Really thankful the anxiety of finding a mechanic in NY I trust is no longer a concern.

O

Omer Toledano

Exceptional service! I was referred by a neighbor and every year they would take care of my cars inspection and regular service with extremely affordable rates.<br><br>This year, they discovered rodents in my engine. They cleaned it and installed a repellent device, again for very affordable prices.<br><br>Since then, they serviced my car twice more under warranty (no extra charge), which was a god send as the problem persisted. I was very impressed with their service and care to fix the root issue, cheers!