Nextgen Auto Parts GA 30345

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Cierra Jackson

HORRIBLE SERVICE: I purchased a car part through eBay which the part came from next gear auto inc. April 2024 and when the car part failed in my car, the manufacturer refused to refund me my money. The manufacturer only wanted to give me $50 of the total cost paid of $169.95 that I paid for the car part . In addition the customer service representative with next gear auto parts inc. was not polite at all. When I asked to speak with a supervisor, Lucy (the representative) said the supervisor would be gone for one week. So when I asked to speak to someone outside of the supervisor, Lucy said there was no one for me to speak to at all. I even emailed the company and no one responded to my email. That’s bad customer service, along with a bad response time from the day I submitted my complaint. July 2024

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Val Louis

These people have taken two payments from me and have been ignoring my calls and my emails, I had to use someone else’s phone in order to speak to someone who said they would call me back but hasn’t done so. I have reported them to the better business bureau and have also reached out to the Georgia Secretary of State regarding this matter as well. This whole thing is absurd, everything is a scam nowadays.

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Zhang Fei

Dear fellow online consumer,<br>PLEASE DO NOT ORDER PARTS OR DO ANY KIND OF BUSINESS WITH THIS COMPANY. IT IS A SCAM COMPANY. THEY WILL TAKE YOUR CREDIT CARD INFORMATION AND WILL NOT SEND YOU ANYTHING, then they will add your credit card as a recurring charge even if you change your credit card info they will still withdraw money from you. YOU HAVE BEEN ADVISED.