Burda's Heavy Duty Towing MN 55374

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Dan

I was introduced to Burda’s after being in the worst car accident of my life which totaled 3 cars, and I would rather go through it again before coming within 100 ft of this company. Although they require proof of insurance (in person) to release the car to insurance for claim they purposely failed to mention a legal dispute between my insurance company and burdas. After arranging for pick up I was notified days later no one from this insurance co. is allowed on the premises which all 5 employees I spoke to were completely aware of, which begs the question…why didn’t you mention this when I presented my proof of insurance day 1. Burdas then informs me I have to pay out of pocket and work with insurance for compensation. Fine, then they tell me if paying by credit card you have to pay in person, fine (never had to do this in my life but fine). Then they tell me they won’t allow the insurance companies private 3rd party for towing to the claims office onto burdas premises, and I have to arrange my own towing. Slowly they release info until my week of storage racks up to $1900 out of pocket. Since the county gave them the contract for towing and I have zero choice in tow companies, burdas should not hold me and my claim payment hostage for previous transactions between burdas and my insurance company. Complete racketeering outfit. Make sure you ask them day 1 if they have any legal disputes with your carrier. I pray my insurance carrier is looking for a material witness for the upcoming court proceedings. I gave 1 star only because it is required to post.

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Laura

OUTSTANDING company! Wish I could give more than 5 stars. Lady who answered the phone was very helpful. Troy was on site within 30 minutes. Had the vehicle out in no time. He then followed us for awhile to make sure the vehicle was drivable. Which we ended up having to make a few stops along the way and he was there the whole time to stop traffic and get us to the next exit. Gave us pointers on what to do and stayed with us the whole time. He then follow us to the limit lines to make sure we were ok. Amazing company and staff. Can't say enough kind words.

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Jon Fisher

Burda helped me with a flat tire. They came out in minutes, were very friendly and went an extra mile helping me. Couldn’t have been a better experience from a towing company! Highly recommend.