Freedom Towing and Recovery VA 23605

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Julie Clark

Freedom Towing deserves TEN stars, not just five! (Seriously.) Their driver Chris showed up so fast I hardly had time to blink. That was great of course, but the IMPRESSIVE part was that Chris was able to back my van directly into one of the bays at the mechanic’s shop. The employees at shop didn’t think he could do it (because backing up in a very full and busy parking lot isn’t easy) but he backed it in like it was CHILD’S PLAY. Chris was fully professional and very patient while I obtained permission from the shop it to be backed straight into a bay. SUPER EXPERIENCE!!!

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Corgis and Kiddos

I called them on Wednesday because my car would not start and needed jumped. Lady said she'd call when someone was on the way. I waited and waited. Thursday morning I called back and the receptionist said they'd try to get someone out around 10AM, but was not apologetic either. At around 2pm, I ended up calling Coles roadside, who arrived within 40 minutes. It is now Sunday 4 days later and no one has ever called. Highly recommend going elsewhere.

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Dina F

My car decided that it was not going to start and I had at least a 5 hour drive ahead of me. I placed a service request for AAA via the app and was assigned Freedom Towing. Robyn called and explained that there was a slight delay with my technician coming to my location, but it was fine with me as I was safe. When Jon G. arrived he helped me immediately! He was professional and super friendly and knowledgeable. I am grateful for Freedom Towing!