HOOKER TOWING IA 52404

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Theresa Pilz

Our Infiniti QX50 overheated and left me and 2 16yr old girls stranded on the side of the highway in 40 degree weather. Hooker LLC- service was called from our insurance- Tim came out promptly. He was professional, and friendly. He made room in the truck for the girls and so we can be warm. We felt safe , he had the car loaded quickly and we were on our way. He remained professional and friendly the entire time, even when my insurance company sent us to a closed repair shop. He waited patiently to find another place, dtove an additional 30 min to drop the car there. But he also went out of his way to take me and my girls to a safe Motel, as we didn't know the area at all.He called a day later and said he had found my purse in his car and will bring it to the service station. I mean this guy is super honest, nice, and reliable. We were in such a jam, breaking down in an area we didn't know at 2am is very scary. Tim made sure not just the car, but we were safe. Thank you!

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Forrest Gerst

Prompt and professional tow service with fair, up front pricing. Was able to pay over the phone with a CC directly with the driver, which was an appreciated convenience.

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Basem Ismail

I paid $133.75 for a towing service, and just two minutes after making the payment over the phone, I called them to cancel because something came up. They refused to refund the money or even part of it. Very unprofessional and disappointing service.