Northland Towing ND 58103

M

MK

I have had them tow my vehicle a couple of times but this was my first time having locked myself out of my Jeep with the key inside. They were responsive and timely, and had my Jeep opened in no time. I especially appreciated that they confirmed my registration to make sure it was mine (I’m a fan of those little checks to ensure the safety and security of my property). The driver was friendly and let me sit in his truck to stay warm for the few minutes it took. All around a quick and pleasant service.

M

Mike Prekel

Not that you want to use them, but did a great job of taking care of what was left of our vehicle. Quick response time.

K

Kayle Schraeder

I have never been talked down to and degraded as much as I have been with this towing company. I understand that they may be used to rude customers that are mad their car got towed, but my boyfriend and I were calm and reasonable while the lady at the front was extremely rude. Multiple times did we have to drive back and forth from my apartment to this company because the lady refused to inform us of what we needed in order to pick up the vehicle before we drove out there. In the original phone call she had multiple opportunities to inform us that we need all kinds of information like plates, tags, license, etc? I mean this is ridiculous. She made us drive 4 separate trips to pick up different things she lacked tell us about prior that we needed. I didn’t realize that Northland Towing was both a towing company and the DMV and the Fargo Police Department. I mean, if you are going to be expecting so much from people picking up vehicles, at least don’t be rude on top of that. She also lied and said she was the manager, then when asked by another worker, now the manager is suddenly someone named Aileen, which the original lady refused to give the number for. Absolutely terrible and inhumane service and treatment. I understand I am not your customer, but my boyfriend and I are still human beings that deserve human decency. No one should feel so degraded that they have to make a review to warn other people, ever. I hope whatever she is going through, she gets through it, because this was obviously bigger than us.