Car World Inc VA 22207

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iShotRaw

Worst Car Experience I’ve Ever Had – Stay Away!<br><br>I bought a Hyundai Equus from this dealership and it has been nothing but a nightmare. After only a month of driving it, the timing chain went bad. I tried to use the “warranty” that they sold me, but come to find out, the company said they’re not even a warranty company – they’re just an “assistance company.” Basically, I paid for nothing.<br><br>I never even received the title for the car, and communication with the dealership was terrible. Since they’re out of town, I had to call and text just to get any response, but no one ever actually helped me or tried to resolve the issues.<br><br>To make things worse, the car had aftermarket parts that I wasn’t told about. Because of that, several features that were advertised don’t even work properly.<br><br>I wouldn’t recommend this dealership to anyone. They do not stand behind what they sell, and they have zero accountability once they get your money. Save yourself the headache and go somewhere that actually cares about their customers

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Kela J

Sadly the bad reviews are true. Getting the title was a hassle. Had to drive multiple times from Maryland. ( it took4 months to get the title straight)The car itself has been a lot of stress. You think you have a deal till you learn about all of the repairs. We have had this car under a year and the bargain we thought we got has been a very high cost. The car has needed a lot of repairs. Thermostat went up after 5 months The A.C system had a large hole. The car is a mess And yes they do business with all manner of politeness. So don’t be fooled. Very disappointed

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AverysAutomotive AndGlass

Lucas runs a nice operation and is a very fair person. We went to check a vehicle before our customer bought it and were very impressed with the selection of what appeared to be good quality vehicles available, as well as how we were treated. The majority of dealers don't want to sell problem cars, but no one has a crystal ball, so we always encourage our customers to let us check the vehicles before purchase to try avoiding a very costly mistake. Lucas was very welcoming, up front, and transparent about the vehicle and didn't rush me nor my customer despite us getting there 1/2 hour before they closed.<br>Do not hesitate to buy a vehicle from these folks, just remember, take a qualified mechanic with you to check the vehicle over before you buy.<br>I personally have bought several vehicles in my life and this transaction was probably the easiest and least stressful purchase I have ever been involved in. I will definitely look at Car Worlds inventory first, the next time I or any of my customers need a replacement vehicle.