Koons Arlington Toyota VA 22207

N

Nikita Tikhonov

Some great customer experience working with Valerii Burchynskyi at the Koons Arlington Toyota i’ve had. He really respected my time and handled everything exactly as we agreed. Super polite and professional throughout the whole process. I also appreciated that he spoke my language, which made communication easy and comfortable. You can definitely trust the guy to find exactly what you need as he’s done for me! I needed the Cement Woodland Edition Sienna, so I got the very one I wanted thanks to Valerii.<br><br>Also want to mention the finance manager — Mr. Alex Belhadi was very friendly and made the paperwork part quick and easy. He explained everything clearly and made sure I understood all the details. Great team overall!

T

Togi

If you need a car, or are looking to get work done, please look at the rest of the 1-star reviews on here, in addition to mine. They incentivize people to rate this place 5 stars and most are not genuine.<br><br>I recently was called in to do some recall work on my Toyota RAV4 with the incentive of free windshield wiper blades. I accepted and dropped off my vehicle for the work for about 3 hours. Everything seemed fine, however it’s been a couple days since the repairs and my fuel economy has tanked significantly. I’m very familiar with my cars MPG and how fast I need to refuel, however since the repairs, my gas has been tanking very fast. I have never had any problems with anything gas related and I saw significant changes right after getting the work done here at Koons Arlington.<br><br>I decided to book an appointment with this dealership to figure what they had done to my car. I figured they would inspect the car since they just had completed rework on it, but they are charging me $190 just to get it inspected and will charge additional for needed repairs. I’m very sure their technicians had altered my car negatively during the recall and are trying to squeeze profits out of me. Very disappointed with their services and what they had done to my car.<br><br>Pretty much, don’t come here

B

Bradley Cavuto

Im going to start by saying the owner and managers at this dealership should be proud of their team. They should be proud to have Gian and Vlad selling cars for them.<br><br>After a horrendous experience at a local dealer, I was feeling uninspired, and willing to forget about the thought of a brand new car. Instead, just hours later, Gian and Vlad called and we immediately worked out a deal. They met me with numbers that were reasonable, and they didnt try to lie or hide anything. I signed the papers that night.<br><br>I drove 4 hours to receive my 2025 4Runner in the color i really wanted. When i arrived, the car was clean, and vlad and gian met me with everything prepared to take delivery of the car.<br><br>This dealership and especially Vlad and Gian made this process unbelievably easy. The thought and care they put into their work is remarkable. If i could give 25 stars i would. This is an A+ dealership.<br><br>Once again, the owners and managers should be proud. Thank you Gian and Vlad!!