O'Reilly Auto Parts TX 75060

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Rojo Harding

You have a GREAT staff from your SM-Nate and the rest of the team. Only one that has ever given me a bad vibe is someone I heard called Cruz. Very rude and disrespectful to other customers. Trying to show them his toes and complaining about not being able to move very fast. Refused to take cash from me one day and had Tom do his cash sale. Melonie, Stephanie and Becca are also some very AWESOME people. I am however very disappointed that O'Reilly cares more about money than their staff. When this winter storm hit, and your staff in store while the competition was CLOSED. Very disappointing. I will keep coming back, but from what I have heard O'Reilly claims to care about their employees....They are family.....certainly doesn't show. I see your staff constantly moving and making it a better place to shop. Best this store has looked in better part of 5 years. THANK YOU!!!

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Veronica Soria

Thumbs up for Meloines assistant manager. I have to say she is the best always goes above and beyond to help her customers. She helped me and my husband tonight and I left a happy camper. I'll be back to this store always for all my car needs. The world of customer service needs more people like her who love there job,,

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Anitra Stowers

Tom is an angel in human form. I have not had customer service this good since I’ve lived in Texas, which is 4 years. I asked for help and not only did Tom help me, he was happy to help me. See, there’s a difference in just doing your job and actually wanting to help and be of service to a customer. He made me feel like I was getting help from a family member. And Melanie was just a cherry on top.. it’s like God sent them to this location to help me. I will forever be a customer to this location specifically as long as Tom and Melanie are there. Anyone who desires great customer service from people who really care, this is where you go! I am forever grateful for them