Canton Towing OH 44707

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Eli Gaz

I recently had my vehicle picked up by Canton Towing after selling it, and while the day was stressful, the tow experience itself was excellent. There was a communication error between the company that bought my car and the tow company, which left me waiting about 6 hours. On top of that, I had to drive two hours just to get back to my car at the mechanic’s shop, so it was definitely a frustrating situation.<br><br>That said, once the tow truck finally arrived, the driver completely turned things around. He was very professional, careful while loading my car, and clearly experienced and trustworthy. He even delivered my payment from the buyer directly to me, which made me feel at ease.<br><br>Overall, while the wait was tough, I was very happy with how the actual towing process went. The driver’s positive attitude and welcomed customer service, made the end of a long, frustrating day a lot easier.

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Gabriel Martin

They towed my car then didn’t drop it off at the right location then on the side of the street where you can’t park then proceeded to tell me once he drop my car off the tow I would have to pay again to get to the location I put then blocked my number when I tried to call back

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Girl Dad Raiser

My insurance set me up with this company , i called at around 130 am for a tow, the company told me it would be over 3 hours before they would get to me , no big deal there were lots of wrecks and accidents so i was fine with that time frame , i told the company that i had kids in the car and i would leave the keys in the cupholder and they could take their time. Went home never got a single phone call or text message, so i called the office and was basically cussed out by the operator who told me that she personally didn’t tell me anything and they were not sending anything else. I have absolutely no problem with waiting for a tow truck. I think any of us that have ever needed a tow probably needed it at really garbage time of the day or night so i get it. But you are a representative of a company , unless everyone who works here is an independent contractor you represent your company. The way i was treated was just ridiculous, companies like this just really don’t need customers we are a massive inconvenience to these places day to day operations. I will be calling USAA and having them remove this towing company from their list of approved vendors.