Advance Auto Parts IL 61109

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FAFO

If I could give zero stars based on the way they treated me and my son in law on 09/12/2025, We were the only Blacks in the store and they ignored us all while we were there they helped the white person while we stood there as he (the clerk) was giving him ( the white man) 101 on the brake line he bought, which was totally unnecessary, then after that wait he left us standing there and went in the back! then my son asked the girl that was there a question and she totally ignored him and looked him dead in his face and walked away! The one Hispanic guy in line with us said damn that was rude!, and I replied it don't matter cause what ever they do won't change anything or whine back the hands of time! They ( the people working there), were all light skinned Hispanic people. to top it off, I asked the older Hispanic guy about some codes that I wrote down with the numbers and what they meant, because I was going to purchase the parts to fix them and he told me they don't do that and he is not a mechanic! mechanic? I asked I know what they meant just needed to know if they had the parts available! With your already struggling empty store you need to hire more friendly professional people who don't take what is happening to their people out on people who look like me! No training will help racism, when it is deeply embedded in them!

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Dariusz Warzocha

Vanessa was incredibly kind and knowledgeable when the time came to replace our car battery. She went above and beyond to provide elite level service. I am truly impressed with the level of care and dedication to customer service that I received. We will be coming back time and time again.<br><br>Thank you!

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Joana Perez

The lady answer the phone put me on hold for more than 20 min.<br>UNACCEPTABLE!! 01/29/26<br>2pm never answered.