B & R Auto Body NJ 07305

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Beauty & Glam

DONT WALK BUT RUN AWAY. Bad service, rude and unprofessional. I took my car in for work. The owner and all his workers did more flirting than actually work on my car. It’s been 2 weeks going on week 3.I walked into the shop the person working on my car pretended like he was working on my car when he seen my face. HE DID NOTHING FROM 9am-5pm. But demanded payment. I was told my vehicle has been fixed, WRONG. I attempt to drive my car it was making weird noises. Nothing that needed to be fixed was actually fixed. The owner is a scammer and fraud. I wouldn’t recommend to anyone else.

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Sullivan Johnson

The owner’s son should be avoided at all costs. Had a bumper cover repaired and my trunk locked/functioned perfectly prior to repair. Afterwards it did not and the son tried to tell me it was a broken trunk lock. After closer review that same day I could clearly see that the issue was with the alignment of the bumper cover. One side of the trunk lid was coming into contact with the top of the bumper cover preventing the trunk to fully close as it did prior to the repair. When I returned the car to the shop to show the son he immediately became irate, unprofessional and overall just a jerk. I was flabbergasted. As God is my witness any layperson could see the issue upon closer scrutiny and this guy just refused to accept the fact that the repair was faulty. Finally I had to speak with his father who at least listened to my argument and appeared to agree that the trunk was not closing properly because of the contact with the bumper cover. He went on to explain there may have been an issue with the bumper cover reinforcement but I’ll have another shop look at it and perhaps do the work because I have difficulty doing business with a shop who has people such as the owner’s son meeting customers. If you do elect to use this shop check your repairs THOROUGHLY before handing over any cash. If you don’t know anything about car repairs please take someone with you to closely inspect the repairs. By the way always remember you get what you pay for. This shop seems to have good prices and now I know why. Lesson learned.

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Monique Thomas

I would recommend them to anyone they are professional, efficient, and your car is done when they say it will be done go to them all the time