Wheel Works CA 95035

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Vianca Segura

I had anexceptionally positive experience at the Wheel Works store located in Milpitas<br><br>I was particularly impressed by the employee, Kristina, who provided excellent customer service. She not only clearly informed me of the issues with my car but also educated me on what my vehicle needed overall, which was truly amazing. I left the store feeling happy and well-informed.<br><br>In addition to Kristina, all the technicians were really friendly and nice. The store itself was organized and clean, which contributed to a very pleasant environment.<br><br>I definitely recommend rthis store and Kristina for a pleasant and stress-free experience

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Lon Goldstein

What a fantastic experience. I knew I needed tires, but kept putting it off. I needed to go out of town unexpectedly and didn't want to drive on my worn tires. Made an online appointment and when I showed up they were expecting me. Peter had my tires in stock and ready to go. To my surprise their Black Friday sale started today so I was able to save around $150 on the tires and $40 on the alignment. Really appreciated their expertise. I highly recommend them and will definitely be back for future services.

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Albert Gomez

I brought my van in for an alignment because it was pulling to the right. When I received my van back, it still had the same issue, and there was no mention of any further service needed for the car still pulling to the right. I immediately returned the van and was told the idler arms needed repairs and replacement. My alignment issue was not resolved, and I was told that the steering wheel automatically goes out of alignment as soon as it is turned. Christina also told me there are already signs of cupping on the tires, even though they haven't been driven more than 50 miles. The bottom line is that the alignment was not done properly, and I'm being scammed into additional unnecessary repairs. I was also charged an additional $20 for a steering wheel calibration, which I was not informed about.