Seaside Chrysler Dodge Jeep RAM CA 93955

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margaret mejia

I had a great experience! I was able to get an appointment the very next day for a transmission fluid exchange. The staff explained the process clearly and gave me an accurate estimate of how long it would take. Throughout the service, they kept me updated and were incredibly professional. Amazing customer service from start to finish!

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Scott Killian

If I could give ZERO stars, I would. This business is unethical and will do anything to get a sale. Their service department is horrible and I will never return. After buying my 2023 Ram I had to haggle with them for over a week to replace a defective tire. After 14 days I finally got my truck back with a cheaper tire that didn't match the others and they damaged the wheel in the process. It took an additional 2 days to resolve it (by taking a wheel and tire off a new truck in the lot, wondering if they disclosed that to the buyer??) After my first oil change at another dealership I learned they sold me a cheap service contract that only covers oil changes, tire rotations and fluid top-offs. The warranty salesman FLAT OUT LIED and told me ALL maintenance was covered, including gearboxes, radiator and transmission service... my fault for not reading the fine print and taking his word, lesson learned, always read the contract. I have had numerous problems with this truck and after contacting Isaac, he told me it was out of his hands and they could not help me, I would have to resolve it with Ram Customer Service. I am proceeding with a lemon law claim now after only 8 months and this dealership turned their back and won't accept any responsibility for poor service and a $70,000 unreliable truck. They even offered me free fuel fill ups to return. They could offer me free fuel for life and I would never go back. Save yourself the hassle, stay away from this dealership!!!

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Brandi Gilbert

3 stars for cosmetic and SAFETY DAMAGE on two separate visits with no mention of damage on pickup. Took my jeep for an oil change and tire rotation and they broke a lug nut and didn’t tell me. When I went back they remembered broke ‘one’ and said that’s ’normal wear and tear’. I decided to upgrade to all one-piece nuts over the holiday since the two-piece design is garbage. Turns out they mushroomed ALL 20 nuts and the tire wrench wouldn’t take any of them off they were so damaged. This is a huge safety issue and I wouldn’t have been able to change a tire if I got a flat out on a trail. Had to take the jeep back to get an airbag module installed after mine stopped working after I removed the seat. They had to take off the center console to get to the computer which meant that they needed to remove the shifter knob. They apparently used a wrench with teeth on the plastic part and left gouges in my shifter knob. They also didn’t fully put the console back in. All things I discovered after I paid them several hundred dollars for labor. I don’t know if the techs aren’t trained, they are over scheduled, or they just don’t care, but I expect that they aren’t going to break my vehicle -even cosmetically- when I go in for service. Everyone who works there is super nice so the 3 stars has nothing to do with the folks you interface with. I get that they