Mirage Recovery Services CO 80022

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Greta Fielitz

Mirage Recovery Services really came through for our family and we are so grateful for their friendly and efficient service! We were stuck camping in the Steamboat Springs area because our fifth wheel RV king pin box hitch welds failed and it couldn't be fixed locally or towed in the traditional manner. We needed a flat bed tow truck for our 30' RV to get it home which seemed impossible to find. We worked with AAA and Progressive for a couple of days trying to get towed and they could not find us service providers and did not end up helping. Thankfully a local Steamboat towing company we called recommended we call Mirage in Denver. Mirage was friendly and moved quickly to help us out. We sent pictures and they were able to send a driver, Colton. Colton drove all the way over from Denver to get us, spent quality time loading and hooking up our RV, then drove all the way to our home in Fort Collins to unload. We are so grateful and I would recommend Mirage Recovery Services to anyone. On top of this and considering the services and crazy request, the price was very reasonable. Thank you Mirage!!

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Ivy Lamson

The front desk staff who called themselves Bobby, and Jerry were unbelievably rude and condescending to everyone, including me, even though we were all polite and professional. Jerry was extremely racist to the gentleman in front of me and making all kinds of accusations based on him not speaking English. (The guys who helped me get my belongings from my car were very kind and friendly!!)<br><br>After being rear-ended on the highway last night, my car was towed here by the police. When I came in to release it to my own towing company, I asked about payment, and Bobby told me it varies from company to company and didn’t give me a real answer. I told her I was happy to pay and would wait for my driver to arrive to figure that out. While I stepped outside for 5 minutes to watch for my driver I got a call saying that they had told my driver I refused to pay and left 15 minutes ago. My tow truck driver even said they were extremely rude to him and very upset with me to the point where he was just going to leave. As soon as I heard that I went back inside to tell them I hadn’t left and was more than willing to pay and then I paid to get my car towed.<br><br>While I was in there, another customer told me they were talking badly about me the moment I left. And I was met with the same unprofessional and disrespectful behavior from them and they lied to me about the interaction between the tow truck driver as well.<br><br>To say they were unprofessional would be an understatement. I wouldn’t recommend Mirage Towing to anyone looking for honest or respectful service.

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JC Webb

If I could give this place negative stars, I would. This was an experience, with too many details & pictures for a review. Short & sweet, all I can say is, if you care about your vehicle AT ALL, do not let this company anywhere close to it. I gave them months, sending several emails & certified letters, to do the right thing & fix what they did...crickets. These pictures do it NO justice, & the smell could probably never be reproduced, & remained after two professional details. There was also minor exterior damage. STAY AWAY