Mr. Small Dent LLC FL 32601

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Brian Gurges

Wish I could give 0 stars, which is really not how I wanted that to go. I had a very good feeling about Mr. Small dent when I arrived and loved Craig and his father. A good, small family business is what I was looking for when I arrived.<br><br>I brought my car in for a bigger job:<br><br>- a large dent repair on the quarter panel of my car.<br><br>- a leak in my trunk’s drip rail repaired<br><br>- a full repaint (same color)<br><br>- they threw in a “””free””” repair of the drip rail on the roof of my car.<br><br>My complaints:<br><br>- terrible communication. They have a near 0% chance of answering the phone the first time. Also, it seems management is shared between the father and son and they do not communicate with each other what they say or do. I would speak with one and they’d be completely out of the loop with what work needed to be done and by when. I was told the car would be done in 2 weeks, after putting down a $500 deposit. After two weeks I began calling each day and being told it’d be done “tomorrow.” On Day 17, I receive the car with basically nothing done yet and that I should bring it back next week. They apologized and I was foolish enough to go back.<br><br>- Very poor quality work. Not one part of the above list was done correctly. Paint drips everywhere, a couple missed spots and debris under the paint. Photos attached. The trunk wasn’t even close to repaired, I had to finish it myself. The drip rail in the roof not only wasn’t fixed correctly, it now leaks worse than before by whatever they did. I had a couple spots of surface rust that were “treated” and my paint is already bubbling again. The dent was repaired to a degree that I’m satisfied with but MY BUMPER IS GLUED TO THE QUARTER PANEL. Photo attached. I bring it up and I’m asked “it wasn’t like that before.”<br><br>- price. I was effectively charged an additional $400 for “extra work that I asked for???” I don’t believe this was from dishonesty but just poor communication. I refused to pay that and we “met in the middle.” I feel robbed.<br><br>Tl:dr, all of the work was done exceptionally poorly, I was charged more than promise and their communication both internally and externally was abysmal. I think they are kind men and not intentionally dishonest but have no idea how to run a business. I was very patient and gave the benefit of the doubt time after time and left feeling completely taken advantage of.

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Vishwas Jindal

Amazing and quick service. Got my car repaired on the same day.<br>This placed is owned by a father and a son.<br><br>I went there to ask them the quotation for repairing a small dent on my car's trunk. Craig (the son) gave me a very affordable quote and fixed my dent on the same day.<br>He is very friendly and knows a lot about the stuff he is doing.<br>Overall I strongly recommend this place if you are looking to repair a dent affordably and in very less time.

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Candy Rozey

Definitely recommend for quick and quality service! Got an estimate Monday, service time less than 24hrs. More than fair pricing. Thank you for being efficient and accommodating for my repair!