Advance Auto Parts FL 33936

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Roger Ronk

Stood in line for 15 minutes. And they kept helping other people who walked in after me. The customer service at this store is horrible. I was holding my daughter and a couple other things in my hand and was standing in line. But they decided to help their “friends” who just walked in.<br><br>Horrible staff. Horrible place. Plain and simple.

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Marcie Marcie

I walked into Advance Auto Parts with my daughter just to check out — I already had the parts in hand and didn’t need any assistance. While waiting in line, another customer of the same ethnicity as the associate came in and was helped before me. The associate then told me I was next, but when another person of the same ethnicity came in, they were helped before me again. I stood there for about 15 minutes waiting, feeling completely ignored and uncomfortable. It was embarrassing, and I eventually left my items on the counter and went to a competitor AutoZone instead. No one should be made to feel like they don’t matter or aren’t welcome.

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Steven Ramos

Quite literally the worst advance Auto parts I've ever been to in my entire life. Better to just go to the AutoZone down the street I've never purchased anything from this place that actually works as far as the stuff on their shelf from paint to tire sealant I could even had the brake cleaners and the sensor cleaners not work and have the store see that it not work and refuse to do anything for me tell me to buy another one. I've even struggled to return pieces that came with factory warranties from the company that makes it. I actually drive down to the events all the way down on Sunshine, there's usually only one person on staff that can even answer car questions it is just a headache to be honest. There's also never any assistance these guys don't come out the office to say oh well maybe you're doing something wrong or let me see, they look to the female manager who's like nope just buy a new one.