EASY DEAL AUTO BROKERS MIRAMAR FL 33023

D

D.A.C

Was looking for a car and looked at a couple places until I landed here. They didn’t have the car I wanted but they did talked me into going inside and they told me they could get me whatever I was looking for. They did find what I wanted and we made a deal and I gave the down payment for it and all, they told me it’ll be a week till the car arrived but that’s where things fell, I gave them more then a week and no one called me to inform me anything about the car, when I called the dealer they were pretty rude and quick to get me off the phone, so on my day off after 2 weeks I took the drive down south and was able to link up with Andy which is one of the associates at the dealer he gave me the story that they try to reach out to me and whatever but I knew that was BS. I’m giving them a 4 because of Andy he made things right, explained to me why happened and what could be another step we can take but unfortunately the new deal didn’t work out for why I wanted. Andy was pretty kool and we handle it like man. No attitude, no whose D is bigger none of that BS. I definitely would go and deal with Andy again . I was able to get my deposit back with no issues and no problem. Only bad thing they made me wait an extra day for the check and for me it was a killer as I am from 2hrs away from their dealer.

K

Kyandra Lee

Good Business. I came and got a car from them 3 days ago and the car has problems to where I had to come back and talk to the manager. I came in very upset because of how the situation was and how the car was recommended. But the manager took his time to find me something else and more reasonable. His customer service was excellent and the way he cared about my situation and came up with a better solution made my day better. They care about your business and your situation. 1000% recommend to get a car from here.

A

AshleyDior

If I could give zero stars, I absolutely would. My experience with this dealership has been the worst I have ever had. From the moment I expressed concerns about the vehicle I purchased, I was met with complete disregard and a lack of professionalism. Instead of treating me like a valued customer, they made me feel like I was less important simply because my credit isn’t perfect. Shortly after purchasing the car, major issues started happening. The vehicle was clearly sold with faults serious ones and yet the dealership acted as if it wasn’t their responsibility. I reported problems including brake issues, a leaking gas smell due to a gasket/canister problem, a horn that doesn’t even work, and a tire sensor that has been malfunctioning since day one. These are not minor concerns. They are safety risks. I approached them calmly and respectfully, expecting accountability and support for a vehicle I just spent a large amount of money on. Instead, I was brushed off and basically told that because my credit isn’t the best, I should just accept the situation and deal with it. That kind of treatment is unacceptable. Customers deserve honesty, fairness, and safety regardless of their financial situation. This dealership needs to understand that people work hard for their money, and when they trust a business with such a big purchase, they expect that business to stand behind what they sell. Instead, I have been left to face costly repairs and frustration on a car I only recently bought. I am writing this review so others don’t end up in the same situation. Please take this as a warning: do your research and look elsewhere. No one deserves to be treated the way I was treated, and no one should have to deal with a dealership that refuses to take accountability for the vehicles they knowingly sell in poor, unsafe condition. Save yourself the stress, money, and disappointment avoid this dealership at all costs.