Whites ACE Towing FL 32505

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John Henson

They charged $450 per hour when every other wrecker service in Pensacola charges $175 per hour for a big truck wrecker. I was charged three hours to go from 8.2 miles. I also got a $98 fuel surcharge for 16.4 miles of driving. If their wrecker got 5 MPG they would have used 3.28 gallons of fuel. Assuming $4 per gallon They used $13.12 worth of fuel. So the fuel SURCHARGE was $94.72 profit over the total cost of fuel. In addition the fairing came off the side of the truck and was lost. I told them I have been in the truck business for 40 years in Pensacola and will spread the word. Pick a different service than this one. You don't need a firearm to rob people apparently.

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D C

Worst company to tow your vehicle after an accident. They towed my car and it was so hard to get taken care of they don't work with you at all. They even charged me more than they told me over the phone. They are so bad I would not recommend them to my worst enemy. It's a shame but they can do what they want and you will pay especially if you want your vehicle back.

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Josh Howell

My wife called me to report that her Honda Pilot had just broke down… I reassured her and immediately called up Whites/Ace Towing; Mr. Mitch said he would send someone right away; I made it to my wife and we only waited 5-10 min before we saw the Tow Truck coming our way! The driver had serious skills as he backed up and picked the front of the vehicle right up. He made sure we were both good and said he would follow us. He did just that and unloaded in front of my shop for me; I can’t say enough for the mannerism the young man had. He was a very nice/ respectful guy. I’m so glad to know I have ACE Towing on my side. They make even the worst days seem not too bad because they know how to take care of customers!! Thank you from the Howell Family.