Clifford's Towing & Recovery LLC IL 10064

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Lauryn Nash

Horrible service!!! Insurance company used them they were supposed to meet me at my home location. Called me one time I missed the call cus I was away no message left no text. I called back 2 minutes later and they sent me straight to voicemail. I called back again 10 mins later same thing. I called the insurance they called these people and they told my insurance they were outside my garage while I was on the phone with them. I was standing in my driveway! They supposedly took pictures of my driveway and sent them the same exact time I was on the phone with my insurance. Hoooow??? I don’t even write bad reviews! But I have been waiting on a tow for over 6 hrs and for them to lie like that is so crazy!! Now I have to pay out of pocket to get my car towed because they lied.<br><br>Edit post: I would like to take the time to come back to this issue. Zach the Gm at this location reached out to me this morning to get a better understanding of what happened. I explained to him the entirety of the situation. And Zach was able to get back in contact with my insurance company and correct what happened. This is the type of customer service that went above and beyond!!!!!! Like I stated above. I don’t even write bad reviews but I’m so very happy he was able to rectify this and get it handled! Zach definitely made my day so much better it was already a stressful situation. Thanks Zach from Clifford’s you’re awesome

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JuicyA

Litawn was extremely professional and a really great guy to work with.<br>These guys saved me big time — I honestly thought I was going to be stuck on the highway until the morning. I called them, and they showed up on a moment’s notice and charged a very fair price. Litawn made the whole process easy and delivered my car safely without any issues.<br><br>I HIGHLY recommend these guys!

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Matt Grob

Trey from Clifford’s Towing came out to change a flat tire and was excellent in his customer service. Arrived ahead of schedule, was very polite, quick and efficient. Trey had us on our way in about 15 minutes from when he arrived. Thanks Trey and Clifford’s.