Shaner's 24 Hour Towing Inc. IL 62702

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Jennifer Cooke

On Nov 15, 2025 when we needed Roadside Assistance from Enterprise Rental Car we spoke with so many people that the person I want to thank the most is the AAA Towing Driver that went to the airport to pick up our car and then bring it to us for us to be able to continue our 18 hr trip. He was the most helpful and pleasant with us, even after his issues with the airport picking it up. Even his dispatcher got involved. After he got the car he sent me pictures to make sure the size would be the right one this time. I’m sorry his name was forgotten but after starting at 8am to get this car and finally getting it at 7pm names were a blur, sorry. Thank you for all your help when others wouldn’t listen.

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Jana Campbell

Had a blowout in my truck. Shaners was there within an hour to patch and fill my tire. The guy was super friendly and kind. I was scared of another blowout but he assured me it would be fine even if I was towing a trailer.

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Terence O'Neill

I can’t say enough good things about Shaner’s Towing and, especially, Nick the driver who helped me.<br><br>Late Sunday night my car broke down in a very dangerous spot on I-55 South, just after the split from 72-West outside of Springfield. I was stuck on a curve with low visibility for oncoming traffic, and it was an extremely stressful and precarious situation.<br><br>Nick arrived promptly and immediately put me at ease. He was knowledgeable, professional, calm, and clearly experienced—exactly the kind of person you want showing up in a situation like that. He went above and beyond the call of duty to make sure my car was handled safely and that I was okay, and his actions truly felt like a real-life lifesaver.<br><br>Beyond being great at his job, Nick was simply a good person—kind, reassuring, and genuinely helpful when I needed it most. Shaner’s is lucky to have him, and I’m incredibly grateful for the service I received.<br><br>If you ever find yourself needing a tow, I highly recommend Shaner’s. And if Nick shows up, you’re in excellent hands.