Auto Express IN 47909

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J J Fields

We recently bought a used pickup here. This was probably one of the least painful car buying experiences I've ever had. I didn't have any high pressure sales tactics thrown at us. Everything was straight forward. The car buying experience is already extremely stressful and it was nice to not have to deal with a long winded exhausting bombardment of upsells and bs. I'm very thankful for the experience we had at auto express. They also had quite the selection of vehicles.<br><br>Edit: I wanted to add that Alonso was the customer service representative that was primarily responsible for taking care of us. Thanks Alonso!

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Kat Bingaman

The guys that work here are truly amazing. I bought my first car here in April 2020, and it was an amazing experience. I got a fabulous deal on a Mazda that has been a staple in my household ever since.<br><br>In 2022, I bought a car from another dealership - if you're from Lafayette, you know the dealer. I got a brand new car, paid a premium price, including $2000 for an undercoating charge that I didn't want.<br><br>My car was totaled in May, and I found out on a short notice. I worked with Jeff to buy another Mazda that caught my eyes. He was truly a gem. We talked about life, loans, and more! Everyone at Auto Express goes out of their way to make sure customers are happy. That is so evident.<br><br>The ambiguity or fear of scary charges at a typical dealership is never present here. The environment is professional but relaxed. If you are considering it, Auto Express is completely worth it. I have recommended them to so many people over the years. Both my sister and her husband have bought cars and have similar experiences.<br><br>Plus my shiny new Mazda was able to get 4 new tires. I had my first experience with the service team, and they are equally as amazing as the sales. I love my new car! Thank you Auto Express. I am a lifelong customer.

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Rebecca S

James was the best! I had high-anxiety coming in because I hate car shopping and always get buyers remorse with big purchases and he quickly put my mind at ease. I had looked online previously and had 3 cars picked out I wanted to test drive. James made the whole experience easy... and fun! I test drove the 3 and wasn't too entirely sure. He then suggested a 4th vehicle that I then test drove. It helped me narrow my decision and I couldn't be happier with my 2018 Nissan Rogue in caspian blue. I've named her Raven and she's great! My kid and dog like her, too! Auto Express as a whole was great! Everyone I interacted with was super friendly and helpful!