Capital towing services KS 66607

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Drake

The driver that I just had, was awesome. He let me change the location on where to drop it off. Was very careful with my car, since it’s a sporty car and sits low making sure not to damage the front end. Was very polite and called to let me know he was on his way and all. Not sure of the guys name, but he was great and 10/10 would recommend.

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Lori Gatchell

Schedules a 2 pm tow. A mechanic made special arrangements for me to have my car brought in. They contacted me 40 minutes later than their pick up time stating that their vehicle Allegedly broke down that they would be late. If they were still going to be another 30 minutes at least.Cost me Getting my vehicle repaired now going to be without a vehicle for 7 to 10 days. Didn’t have the decency to contact my insurance company to let them know that they were Not going to show up on time so I could get someone else. Pathetic way to do business.

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Shelby Brown

I was in a car accident on Friday, and Capital Towing ended up towing my vehicle after the police contacted them. Since then, I’ve called multiple times and have not received a single response or call back until yesterday. They let me come and retrieve my things and told me they spoke with my insurance (insurance was calling them as well) and made an appointment with them to retrieve my vehicle. I talked with my insurance today and it turns out that was a flat out lie. They havent talked to them or returned their phone calls. It’s completely unacceptable to be left without answers — especially when you’re already dealing with the stress of a wreck.<br><br>Their lack of communication and basic customer service is beyond frustrating. I’ve kept records of my attempts to contact them and will be filing a complaint with the Attorney General’s Office. No one should have to chase down their own vehicle or be ignored like this.<br><br>Avoid this company if you have any choice.